Question 1

What scents are available?

Accepted Answer

Essential Oils: Lavender, Sage, Rosemary, Litsea, Peppermint, Eucalyptus, Orange, Lemongrass, Grapefruit, Bergamot, and others upon request.

Fragrance Oils: Berrylicous, Watermelon Sugar, Plumeria, Pumpkin Pie, Caffe Latte, Sandalwood, Citrus Peel & Pine, and others upon request.

Question 2

What colors are available?

Accepted Answer

Mica Powders: Red, Blue, Orange, Pink, Green, White, Black, Copper, Gold, and Purple.

Natural Colorants: Rose Clay, Turmeric Powder, Activated Charcoal, and natural oil color.

Colors can be lighted and made more vivid. Disclaimer: Replicated the same color on different batches is not always guaranteed. There could be a slight difference in colors from different batches.

Question 3

What form of payments do you accept?

Accepted Answer

We accept cash/check, Venmo, Apple Pay, and Paypal.

Question 4

How do my order ship?

Accepted Answer

Depending on what you choose at check out, your order will ship via USPS First Class (for very small packages) or USPS Priority Mail. Thanks!

Question 5

How long will it take my order to arrive?

Accepted Answer

Once your order ships, USPS should provide an estimated arrival date.  Please keep in mind that carrier related delays may occur that are outside our control. Additionally, there are always delays in transit time during the busy holiday seasons.

Question 6

Can a card be included if I'm sending a gift?

Accepted Answer

Of course! If the product is designated as a gift, there will be a gift note box that you can type in before you add the item to your cart.  Or you can add a note on the bottom of the cart page at check out.  Either way, we'll include a handwritten card in the order. Missed the places to add a note?  No worries!  Just send us a quick email at coastalsoapsbyjamie@gmail.com with your order number and the note you'd like us to include.

Question 7

What if I need to change the shipping address?

Accepted Answer

Send us a quick email to coastalsoapsbyjamie@gmail.com with your order number and the new shipping address and we would be happy to update your order.

Question 8

Is there a list of ingredients?

Accepted Answer

Each product page has a full ingredient list.

Question 9

I have a question that isn't answered here....

Accepted Answer

Please email us at coastalsoapsbyjamie@gmail.com.

FREQUENTLY ASKED QUESTIONS